GitHub Education Application Repeatedly Rejected Despite Valid Documentation

[m4lhi]

🏷️ Discussion Type

Bug

💬 Feature/Topic Area

Verification Help & Guidance

Hi everyone,

Hello,
I am currently trying to apply for the GitHub Education (Student Developer Pack), but my application keeps getting rejected despite providing valid and accurate information.
I have submitted an official document that clearly shows my full name, my institution, and my current location. I have carefully reviewed all details multiple times to ensure everything matches exactly with the information required, including the name displayed in the verification email.
Despite this, my application continues to be denied. What confuses me further is that a friend of mine, who is in a very similar situation (same institution and comparable documentation), was successfully approved without issues.
I would appreciate help.

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[endruakbr]

hi, i had the same issue, but my University ID is digital and maybe this is the problem why i automatically rejected? pls help me

[m4lhi]

My physical Card did get approved get a physical Doc it should work then.

[alimohamedstem]

The persistent rejection of your GitHub Student Developer Pack application, especially when a peer with similar documentation was approved, often stems from subtle metadata or environmental factors rather than the document's content itself. GitHub’s automated verification system prioritizes high-quality, original photos of physical documents over scans or digital uploads, so ensure you are using your device's camera to capture a clear image of your ID or enrollment letter. Additionally, check that your GitHub profile name exactly matches the name on your document, ensure your location services are enabled to prove you are physically on or near your campus at the time of submission, and verify that your school-issued email address is marked as your primary contact in your account settings. If these technical alignments are correct and the issue persists, the discrepancy likely lies in the specific document type used; requesting an official "Enrollment Verification Letter" from your registrar frequently yields better results than using a standard student ID card.

[devyansh8469]

Hello I am facing this, my application not approved. Anyone can explain me what exactly reason?