Github doubble charged me and their ticket system is ridiculous nobody responds! The only response I got was that they were closing a duplicate ticket i created because it was a duplicate. Not addressing my issue. Infuriating! Also

[Brachalicious]

Introduce yourself

This is outrageous i like using you in vs code and im part of your student group but you doubble billed me and your workers keep closing out my tickets and the only respone ive gotten is that you are closing a ticket because it was a duplicate and then you archive them. This is outrageous. Youve stolen from me and ive provided evidence refund or credit me asap

Links (optional)

No response

Where are you in your GitHub journey?

Brand new to GitHub

And where are you going next on GitHub?

This is outrageous i like using you in vs code and im part of your student group but you doubble billed me and your workers keep closing out my tickets and the only respone ive gotten is that you are closing a ticket because it was a duplicate and then you archive them. This is outrageous. Youve stolen from me and ive provided evidence refund or credit me asap

What technical skills or projects are you working on?

This is outrageous i like using you in vs code and im part of your student group but you doubble billed me and your workers keep closing out my tickets and the only respone ive gotten is that you are closing a ticket because it was a duplicate and then you archive them. This is outrageous. Youve stolen from me and ive provided evidence refund or credit me asap

Got a question for us? (optional)

This is outrageous i like using you in vs code and im part of your student group but you doubble billed me and your workers keep closing out my tickets and the only respone ive gotten is that you are closing a ticket because it was a duplicate and then you archive them. This is outrageous. Youve stolen from me and ive provided evidence refund or credit me asap

[youssef509]

I had a similar experience with a billing issue. In my case, GitHub Support eventually responded, but it took around 3 weeks. If you already have an open support ticket, I'd recommend continuing with that one rather than opening new ones, since multiple tickets can end up being merged or marked as duplicates.

Hopefully a support representative can review your case soon.

[Brachalicious]

tysm