Actions artifact storage quota not updating after deleting all artifacts

[omeraytug]

🏷️ Discussion Type

Bug

💬 Feature/Topic Area

Other

Discussion Details

Summary

I'm experiencing what appears to be an issue with GitHub Actions artifact storage accounting.

Repository: omeraytug/ticket-verifier

Plan: GitHub Free

---

Problem

All GitHub Actions workflows fail during the artifact upload step with:

Failed to CreateArtifact:
Artifact storage quota has been hit.
Unable to upload any new artifacts.
Usage is recalculated every 6–12 hours.

---

What I have already tried

• Deleted all GitHub Actions artifacts using the GitHub CLI.
• Verified there are 0 remaining artifacts.

gh api repos/omeraytug/ticket-verifier/actions/artifacts --jq '.total_count'

Output:

0

• Verified that GitHub Actions caches are essentially empty.
• Waited more than 13 hours after deleting all artifacts.
• Changed the repository's Artifact and log retention setting from 90 days to 1 day.
• Triggered a new workflow after waiting.

The workflow still fails with the exact same error.

---

Billing information

My Billing → Metered usage page still reports:

• Actions storage: 0.5 GB used / 0.5 GB included
• Packages storage: 0 GB used

Since there are no remaining artifacts and the caches are essentially empty, it appears that the Actions storage usage has not been recalculated.

---

Additional information

The workflow uses actions/upload-artifact@v4 to upload build artifacts.

The issue occurs for all build targets (Windows, Linux, and macOS), and every upload fails with the same quota error.

---

Question

Has anyone experienced this before?

Is there any way to force GitHub Actions storage usage to be recalculated, or is this something that requires GitHub staff intervention?

Any suggestions would be greatly appreciated.

Thank you!

Note: I understand GitHub Free includes 0.5 GB of Actions storage. My concern is that all repository artifacts have already been deleted and the repository reports 0 remaining artifacts, but the billing page still reports 0.5 GB used and new artifact uploads remain blocked after more than 13 hours

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[donkelleymusic-dev]

just joining in to say that I'm in exactly the same state.

[ltoshea]

I also have the same issue. Made sure to delete all artifacts + caches, checked for account-wide artifacts. Waited now between 24-60h (was a staged deletion) and my actions storage still has not updated.

[alphahit]

Going through the same issue.